
Welcome
Cruise Industry Liaison & Consultant
Creating Opportunities by Connecting Great Companies & People
Creating Opportunities by Connecting Great Companies & People
Celebrating over 35 years of success in tourism and hospitality, including 7 years as a dedicated consultant, Denise Clark is passionate about connecting businesses to the ever-evolving cruise industry. She offers strategic planning insights, business and tour development opportunities, and tailored solutions that drive client success. Denise simplifies the complexities of the cruise sector, helping clients cultivate meaningful relationships with cruise lines.
In addition, Denise has a proven track record of creating and executing distinctive World Cruise Events for high-end cruise lines, delivering unparalleled experiences that stand out in the luxury cruise market.
Vice President, Land Programs
Crystal Cruises
2003-2020
"I have had the great pleasure of partnering with Denise Clark on many occasions during my 18 years with Crystal Cruises.
Denise always made me feel like I was her only customer. She was so very passionate about Hawaii and extremely creative in developing experiences that not only were unique but also captured the essence of Hawaii. Denise took the time to understand our vision and worked hard to consistently deliver once-in-a-lifetime, memorable experiences for our Crystal Adventures shore excursions, our private experiences and our World Cruise Events.
The World Cruise Events she created in Hawaii proved to be one of THE highlights for our VIP World Cruisers that spent 100-days onboard. One was held at the Bishop Museum and the other on the USS Missouri. Both were overwhelmingly successful and provided memories of a lifetime for our World Cruise guests. Denise consistently provided us with experiences that exceeded guests expectations. I would highly recommend Denise to any company interested in providing extraordinary luxury experiences."
Date: 4/3/25
Former Vice-President of Shore Excursions - Princess Cruises, Holland-America Line, Seabourn & P&O Australia
Currently an Executive Advisor for Mitsui Ocean Cruises
"I have known and worked with Denise Clark for over 30 years. During that time I interfaced with her as a tour operator and as a consultant in both the Caribbean and in Hawaii.
Denise brings a unique skill set to every project we have worked on. Where she stands apart from others is her balance of passion and practicality.
Denise is highly creative and resourceful. She is also client-oriented and budget-conscious.
Poised and professional, Denise is an effective and charismatic spokesperson and leader. Any company would benefit for having Denise on their team."
Date: 12/8/24
Former Cruise Line Executive for Holland America Lines, Norwegian Cruise Line Holdings Ltd. & Royal Caribbean Group
Specializing in Global Shore Excursion Sales, Destination Special Events & Premium Tour Product Sales
"Denise is the master connector of all things Hawaii with regard to the tourism industry. She has done several events over the years for the cruise lines I have worked with and every one of them had a unique and exclusive flair with attention to the smallest details as well as all the logistics and local guidelines and regulations.
She makes things happen in a timely manner and is flexible, adjusting as needed, not to mention always mindful of the budget without compromising the experience for our guests.
Denise is my 'one-stop' guide for every request in Hawaii."
Date: 2/9/21
Owner/President, Kauai Luxury Transportation
“I have been working with Denise Clark for 20 years. She is single handedly the most important business relationship that I have developed over this time and I look forward to our partnership moving into the future.
Her professionalism and leadership within Hawaii's visitor and cruise ship industry is second to none.”
Date: 2.7.21
Owner PCK Nautical, Oahu, Hawaii
“Denise was recommended to me as the best travel tourism adviser for the Hawaii market. Over the past few months, she truly lives up to her reputation. My initial contact for a “few quick pointers” has turned into multiple weekly phone calls, text, emails and socially distanced in person meetings.
Denise has unassumingly walked me though the startup, growth, and sustainability process of a service business in Hawaii. All during a pandemic with restrictions limiting guest numbers and interactions and activities allowed. Her creativity and workarounds have made the difficult task of operating and growing a service business during a pandemic possible.
Denise listens to ideas and concepts for the direction I wish to take the business, then follows up with explanations and documentation on how to get to were I want to be. When I still have questions and need more understanding Denise puts on her working hat and comes down to the business and demonstrates step by step how-to.
Denise’s expertise, work ethic and leadership skills are always presented with Aloha and an easy smile. I would recommend Denise the same way she was recommended to me – “The best”
Date: 2/2/21
Denise coaches and consults tour operators and understands the unique challenges of this sector, whether you’re already working with cruise lines or looking to break into the market. With a strong expertise in tour and product development, she helps businesses create and refine experiences that stand out, ensuring they meet guest expectations and cruise line standards.
Her holistic approach includes evaluating your experiences and tours to optimize revenue, enhance guest satisfaction, and align with cruise line expectations. By combining strategic insight with a deep understanding of what makes a tour truly exceptional, Denise connects you with unparalleled opportunities in this dynamic sector, providing tailored guidance to help your business thrive, bring your tours to market, and connect with the right decision-makers at the cruise lines.
Since 2003, Denise has been creating and executing bespoke World Cruise Events for high-end cruise lines, including Azamara, Cunard, Crystal, Holland America Line, Oceania, Regent Seven Seas Cruises, Seabourn, and Silversea. Her innovative, high-end events consistently elevate guest experiences, offering unique and unforgettable moments for cruise passengers.
Denise helps cruise lines create compelling, destination-driven experiences that showcase the heart of a place through the eyes of those who call it home. She specializes in developing immersive tours that feel like visiting friends and family—authentic, engaging, and deeply connected to the local culture. With a keen understanding of brand differentiation, she ensures that each experience aligns with a cruise line’s marketing pillars, offering visitors meaningful connections and unforgettable moments while reinforcing the brand’s unique identity.
With extensive experience in planning and hosting executive FAM trips, Denise ensures destinations and tour operators are showcased in the best light. She takes an inclusive approach, curating itineraries that highlight the full diversity of experiences a destination offers. By featuring a wide range of operators, attractions, and cultural highlights, she creates opportunities for all stakeholders to be seen and valued. At the same time, she tailors each itinerary to align with the goals and experience levels of FAM participants, ensuring relevant insights and meaningful connections. Her personalized approach strengthens relationships with cruise executives, stakeholders, and tourism boards, driving future business opportunities and long-lasting partnerships.
With a deep understanding of the cruise industry, Denise offers valuable insights into its complex landscape. She helps businesses navigate this competitive market with confidence, offering strategies that strengthen partnerships with cruise lines and set the foundation for long-term growth.
Denise is skilled at building and nurturing partnerships between tour operators, destination management companies, and cruise lines. She facilitates connections with key decision-makers, helping businesses become valuable partners to cruise lines and creating sustainable relationships for ongoing success.
Beyond consulting, Denise provides hands-on tools and training to enhance tour operations. She conducts evaluations to improve guest experiences and ensure services meet the high standards of cruise lines, all while focusing on increasing revenue through operational excellence.
Denise offers expert guidance on how cruise lines market and sell shore excursions. She helps tour operators and destination management companies develop strategies that align with cruise line standards, optimize sales, and drive measurable revenue growth.
Denise Clark’s journey began with a deep-rooted passion: helping businesses connect and succeed in a highly competitive and evolving cruise ship market.
With over 35 years of experience in tourism and hospitality, she witnessed the growing complexities of the cruise industry and saw the opportunity to fill a gap for businesses looking to
Denise Clark’s journey began with a deep-rooted passion: helping businesses connect and succeed in a highly competitive and evolving cruise ship market.
With over 35 years of experience in tourism and hospitality, she witnessed the growing complexities of the cruise industry and saw the opportunity to fill a gap for businesses looking to break into this lucrative sector.
In 2017, driven by her entrepreneurial spirit, Denise launched her consulting business, bringing together her deep industry knowledge and a commitment to helping clients navigate the challenges of the cruise market.
Today, she continues to fuel that passion by empowering companies with the expertise and strategies they need to forge strong, profitable connections in the cruise industry.
Denise Clark’s approach is defined by a relentless focus on delivering results through collaboration, strategic insights, and tailored solutions. She understands that success in the cruise industry requires more than just market knowledge—it requires aligning your business with the high standards and expectations of cruise lines. That’s w
Denise Clark’s approach is defined by a relentless focus on delivering results through collaboration, strategic insights, and tailored solutions. She understands that success in the cruise industry requires more than just market knowledge—it requires aligning your business with the high standards and expectations of cruise lines. That’s why Denise works closely with her clients, providing clear, actionable strategies that bridge the gap between tour operators, destination management companies, and cruise lines.
Her commitment to excellence is rooted in transparency and a deep understanding of the industry’s evolving demands. By fostering genuine partnerships, Denise ensures that her clients don’t just meet cruise line expectations but exceed them, positioning their businesses for sustainable, long-term growth.
Denise Clark is the trusted partner you need to navigate this dynamic market. With decades of experience, deep industry connections, and a proven track record of success, Denise offers more than just advice—she provides the strategic insights and actionable guidance that drive growth and results.
Denise’s concierge level and hands-on appro
Denise Clark is the trusted partner you need to navigate this dynamic market. With decades of experience, deep industry connections, and a proven track record of success, Denise offers more than just advice—she provides the strategic insights and actionable guidance that drive growth and results.
Denise’s concierge level and hands-on approach demystifies the complexities of the cruise industry, empowering you to seize new opportunities, optimize operations, and build lasting partnerships with cruise lines.
Whether you’re looking to break into the market or strengthen your current position, Denise will help you chart a course for long-term success.
Let’s connect and explore how we can achieve your business goals together. Contact Denise today to learn more, request references, or hear from clients who have experienced her expertise firsthand.
Creating meaningful and memorable experiences is at the heart of what I do. This event was a special opportunity to design something truly unique for cruise guests. I invite you to take a look.
If you're curious about the process or would like to explore ideas for your own event, I'd love to connect.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.